All orders have a average shipping time of 3-5 days! Since all orders are customized and handmade by our female staff we do take 2-5 days processing time to create your order.

Refined Jewelry is devolved by an all female staff working hard by hand to create personalized jewelry. Our goal is to change the reason why jewelry is worn.

FAQs

Order Questions

How Do I Upload My Picture?

(A)Select upload photo thats labeled above.To ensure you receive an amazing personalized gift, we recommend you use a high-quality or high-definition photo.

Whats the size of the necklace?

(A) Your photo projection charm will measure about 0.62" x 0.62" (depending on Picture). Chain length for photo projection necklaces is 15.75" with a 2" extender.

How can I see the picture inside my necklace?

(A) You can look into the necklace or with your camera being up close to your necklace to see the picture.

How do I order, and how do I order multiple necklaces?

(A)  Fill in the options above. If you want to order more than one necklace fill in all info for one necklace then add to cart. Then fill in your second necklace's info and click add to cart and so on. When uploading your picture please make sure it is a high quality image. 

How do I care for the necklace?

(A) Our stainless steel based jewelry is tarnish and water resistant. Avoid contact with strong chemicals and cleaning agents (detergent, bleach, perfume) as these solutions may damage the layer of gold or silver plating and will cause tarnishing or discoloration.. 

• Designed to never fade, rust, tarnish, corrode, or stain
• Hypoallergenic, nickel-free casted material so our pieces will not irritate or discolor

How can I project the picture on my wall?

Our #1 goal is your happiness. That means we stand by our product 100%, no matter what. For the first year youll have a full replacement on any broken Jewelry. After that, youll recive 50% off any new jewelry when you purchased through us.